:root{color-scheme:light;--bg: #f5f7fb;--surface: #ffffff;--line: #dfe5ef;--text: #172033;--muted: #667085;--brand: #166b8f;--brand-strong: #0f4c6a;--ok: #207c58;--warn: #a15c00;--danger: #b42318;--shadow: 0 12px 28px rgba(23, 32, 51, .08)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.45}button,input,select,textarea{font:inherit}button{border:0;border-radius:7px;background:var(--brand);color:#fff;cursor:pointer;font-weight:700;min-height:40px;padding:0 14px}button.secondary{background:#e8eef6;color:var(--text)}button.ghost{background:transparent;color:var(--brand)}button.danger{background:var(--danger)}button:disabled{cursor:not-allowed;opacity:.55}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--text);min-height:40px;padding:9px 11px}select[multiple]{min-height:132px}textarea{min-height:112px;resize:vertical}label{display:grid;gap:6px;color:var(--muted);font-size:.9rem;font-weight:700}.login-page{min-height:100vh;display:grid;place-items:center;padding:24px}.login-shell{width:min(960px,100%);display:grid;grid-template-columns:1fr 380px;background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow);overflow:hidden}.login-hero{padding:42px;background:#102a43;color:#fff}.login-hero h1{margin:0 0 16px;font-size:clamp(2rem,5vw,4.3rem);line-height:.95}.login-hero p{max-width:56ch;color:#d7e4ef}.login-card{padding:32px}.login-card form,.ticket-form,.filters{display:grid;gap:14px}.quick-users{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:16px}.app-shell{min-height:100vh;display:grid;grid-template-rows:auto 1fr}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 22px;background:var(--surface);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:2}.brand{font-weight:900;color:var(--brand-strong);letter-spacing:0}.userbox{display:flex;align-items:center;gap:12px}.content{width:min(1480px,100%);margin:0 auto;padding:22px}.toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px}.tabs{display:flex;flex-wrap:wrap;gap:8px}.tab{background:#e8eef6;color:var(--text)}.tab.active{background:var(--brand);color:#fff}.grid-2{display:grid;grid-template-columns:360px 1fr;gap:18px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:18px}.panel h2,.panel h3{margin-top:0}.ticket-list{display:grid;gap:10px}.ticket-card{display:grid;gap:8px;background:var(--surface);border:1px solid var(--line);border-left:5px solid var(--brand);border-radius:8px;padding:14px;box-shadow:0 5px 14px #1720330a}.ticket-card[data-priority=urgente],.ticket-card[data-priority=alta]{border-left-color:var(--danger)}.ticket-card h3{margin:0;font-size:1rem}.meta{display:flex;flex-wrap:wrap;gap:7px;color:var(--muted);font-size:.82rem}.pill{display:inline-flex;align-items:center;min-height:24px;padding:2px 8px;border-radius:999px;background:#eef3f9;color:var(--text);font-size:.78rem;font-weight:800}.pill.ok{background:#e4f3ec;color:var(--ok)}.pill.warn{background:#fff0d8;color:var(--warn)}.pill.danger{background:#ffebe9;color:var(--danger)}.kanban{display:grid;grid-template-columns:repeat(7,minmax(220px,1fr));gap:12px;overflow-x:auto;padding-bottom:12px}.column{min-height:520px;background:#edf2f8;border:1px solid var(--line);border-radius:8px;padding:10px}.column h3{margin:0 0 10px;font-size:.9rem}.column.drag-over{outline:3px solid rgba(22,107,143,.3)}.card-actions,.row-actions{display:flex;flex-wrap:wrap;gap:8px}.drawer{position:fixed;top:0;right:0;bottom:0;left:0;display:grid;grid-template-columns:1fr min(560px,94vw);background:#102a435c;z-index:5}.drawer[hidden]{display:none}.drawer-panel{grid-column:2;background:var(--surface);padding:22px;overflow:auto}.timeline{display:grid;gap:10px;margin-top:14px}.step{border-left:3px solid var(--brand);padding:4px 0 4px 12px}.report-table{width:100%;border-collapse:collapse;font-size:.9rem}.report-table th,.report-table td{border-bottom:1px solid var(--line);padding:10px;text-align:left;vertical-align:top}.summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:16px 0}.summary-item{background:#edf2f8;border-radius:8px;padding:14px}.summary-item strong{display:block;font-size:1.6rem}.error{color:var(--danger);font-weight:800}.empty{color:var(--muted);padding:18px;text-align:center}@media (max-width: 980px){.login-shell,.grid-2{grid-template-columns:1fr}.login-hero{padding:30px}.topbar,.toolbar{align-items:flex-start;flex-direction:column}}